Customised software solutions by ASA HOTEL

Smart marketing strategies to boost guest satisfaction

Guests

If you want to offer your guests an experience so pampering that they come back for more, what you need is a comprehensive, carefully-maintained guest database. Our Guest Register feature provides an excellent basis for:

  • Personalised service
  • Targeted marketing strategies
  • Optimisation of management processes

While data such as stay details and position in the regular-guest hierarchy is generated by the system, it is also possible to store department-specific information on individual guests (e.g. personal preferences). Guest data can be further expanded and structured by means of additional fields.

For example, the relationship management feature enables guest connections to be created (e.g. in the case of family members).

Guest management is also the basis for targeted marketing actions: data is filtered based on selected criteria and processed by means of in-house or external systems.


Business clients

Tour operators, corporate customers and public administrations often have specific requirements in terms of procedures. Our management software comes with a range of features designed to help you meet such requirements, including:

  • Quota management
  • Separate billing for accommodation (tour operator) and extra services (individual guests)
  • Special accounting options, within the limits provided for by the competent tax authorities (e.g. tax receipts accompanying items or services not yet paid)
  • Electronic invoicing or split payment option
Romantik Hotel Turm, Fiè allo Sciliar/Völs am Schlern
The sales partner of our trust is always available – the system’s proper functioning is just as important to him as it is to us.
Stephan Pramstrahler, Romantik Hotel Turm, Fiè allo Sciliar/Völs am Schlern
Alpin & Spa Resort Schwarzenstein, Lutago/Luttach im Ahrntal
We have been ASA customers right from the start. The wide choice of interfaces makes us more flexible and efficient, speeding up our daily work and enabling us to adapt each process to our own needs.
Michael Zimmerhofer, Alpin & Spa Resort Schwarzenstein, Lutago/Luttach im Ahrntal
Alpin Hotel Masl, Valles/Vals
We have been working with ASA HOTEL for more than 10 years now. The great thing about this software is that it is being continuously updated and improved. It is good to know that we can always rely on a state-of-the-art software.
Thomas Messner, Alpin Hotel Masl, Valles/Vals
Alpenroyal Grand Hotel, Val Gardena/Gröden
We particularly appreciate ASA HOTEL’s direct integration with various systems. Its interfaces make management operations easy, significantly reducing the workload at reception and across hotel departments.
Hannes Prinoth and Verena Senoner, Alpenroyal Grand Hotel, Val Gardena/Gröden
Hotel Quelle Nature Spa Resort, Santa Maddalena/St. Magdalena in Gsies
Over the years, our hotel has undergone several upgrades, becoming larger and more luxurious. ASA HOTEL is so adaptable that it just grew with our business.
Manuel Steinmair, Hotel Quelle Nature Spa Resort, Santa Maddalena/St. Magdalena in Gsies
Alpenpalace Deluxe Hotel & Spa Resort, San Giovanni/St. Johann im Ahrntal
ASA HOTEL has been helping us with administration and marketing tasks for many years now. We especially like the possibility to keep everything under control while also allocating tasks to the various hotel departments. This makes our work more efficient and our guest service faster. Without ASA HOTEL and its many customised features, today’s daily activities would be impossible for us to manage.
Jonas Mairhofer, Alpenpalace Deluxe Hotel & Spa Resort, San Giovanni/St. Johann im Ahrntal
Wellnesshotel Seeleiten, Caldaro/Kaltern
Flexibility and short reaction times are important for a successful business. What we like about ASA HOTEL is that it provides us with quick, reliable tools for handling all administrative tasks.
Daniel Moser, Wellnesshotel Seeleiten, Caldaro/Kaltern
Spa & Relax Hotel Erika, Tirolo/Tirol
In my opinion, efficient internal communication is essential for the success of any company. ASA HOTEL connects all our hotel departments – reception, restaurant, spa and housekeeping – streamlining information exchange.
Patrick Nestl, Spa & Relax Hotel Erika, Tirolo/Tirol
Gartenhotel Moser, Appiano sulla Strada del Vino/Eppan an der Weinstraße
With the management tools for rooms, restaurant and spa management we can control all operations and optimise available resources and capacity.
Christine and Wolfgang Moser, Gartenhotel Moser, Appiano sulla Strada del Vino/Eppan an der Weinstraße
Sport & Wellness Resort Quellenhof, San Martino in Passiria/St. Martin in Passeier
Back in 1990, we made the right decision. ASA HOTEL contributed to the success of my business.
Heinrich Dorfer, Sport & Wellness Resort Quellenhof, San Martino in Passiria/St. Martin in Passeier
Hotel Edelweiss, Berchtesgaden
ASA HOTEL is such a well-rounded hotel management software. Any changes in our hotel’s daily operations that also involve the software are quickly and efficiently applied and updated in the system.
Thomas Hettegger, Hotel Edelweiss, Berchtesgaden
Chalet Mirabell, Avelengo/Hafling
We have been working with ASA HOTEL for a long time. This software makes our daily work in all departments so much easier. We are more flexible and work faster. More importantly, we are now able to meet all our guests’ needs. ASA HOTEL has become indispensable for us!
Christine and Michael Reiterer, Chalet Mirabell, Avelengo/Hafling
, Wellnesshotel Seeleiten, Caldaro/Kaltern
We have been working with ASA HOTEL for years now and we are more than satisfied. It is innovative systems such as this that allow us to concentrate on what matters most, making our hotel a successful business
Franz Moser, , Wellnesshotel Seeleiten, Caldaro/Kaltern
Vitalpina Hotel Valserhof, Valles/Vals
We were among the very first ASA customers and so far, we have not been disappointed. All our staff is still happy to work with ASA HOTEL as part of our daily work routine.
Monika and Dietmar Erlacher, Vitalpina Hotel Valserhof, Valles/Vals
DolceVita-Wellness-Camping Adler, Naturno/Naturns
As one of the first customers and former sales partners of ASA HOTEL, I appreciate its intuitive user interface, its advanced, well-structured processes and high functionality as well as its interfaces to all third-party providers. The extensive reporting tools provide a clear overview in just one click.
Karlheinz Gamper, DolceVita-Wellness-Camping Adler, Naturno/Naturns
Parkhotel Laurin, Bolzano/Bozen
Our foremost goal is our guests’ complete satisfaction. ASA HOTEL provides invaluable support because it enables us to meet each guest's needs and fulfil their wishes in a timely, efficient manner.
Roland Margesin, Parkhotel Laurin, Bolzano/Bozen
Caravan Park, Sesto/Sexten
ASA HOTEL has made our communication with guests better targeted and definitely more effective. Its practical interfaces to the software we use for quotations, online booking and voucher- and loyalty programmes simplify our work considerably. On top of that, the flexible billing system helps us work more efficiently.
Hans and Andreas Happacher, Caravan Park, Sesto/Sexten
Alpin Royal, San Giovanni/St. Johann im Ahrntal
ASA HOTEL ensures a fast, optimal information exchange between the guest and our hotel departments throughout their stay, from booking and check-in to spa and restaurant services. Since it connects to all other systems, guest-specific information is available from any workstation and perfectly integrated into our daily work. This is the only way we can avoid mistakes and offer our guests a truly personal service and tailored experience.
Rita Mairhofer, Alpin Royal, San Giovanni/St. Johann im Ahrntal
la maiena meran resort, Marlengo/Marling
Being technology-oriented, we set much store by clever, user-friendly and sophisticated systems – ASA fully meets all our requirements.
Mathias Waldner, la maiena meran resort, Marlengo/Marling
A&L Wellness Resort, Cadipietra/Steinhaus im Ahrntal
We chose ASA HOTEL in 1989 and we never regretted it!
Herbert Steger, A&L Wellness Resort, Cadipietra/Steinhaus im Ahrntal
Urlaub bei Walchhofer, Zauchensee
Speed, flexibility and precision are decisive factors in ski racing – and I expect the same from my hotel management software. Thanks to ASA HOTEL, we can manage our Walchhofer Hotel according to our needs.
Michael Walchhofer, Urlaub bei Walchhofer, Zauchensee