Interfaces for personalised guest service

ASA: the key to guest satisfaction

Cash register systems

Many hotels offer services also to clients who are not resident guests, which requires special cash register systems. ASA HOTEL supports interfaces for a variety of systems and enables services to be billed either to individual guests or to a specific room account. The automatic data synchronisation prevents data loss. On top of that, the cash register system also displays comments from the Guest Register (e.g. “Gluten-intolerant”), facilitating communication between the restaurant and reception.


Channel Manager

ASA HOTEL can be connected to various channel managers. Availability and, depending on each channel’s functional scope, other details including rates and T&Cs are automatically synchronised.


Hotel Website

There are two options for connecting the system to your own website. The simpler way is to use a tool from a third-party provider that is capable of carrying out a comprehensive data exchange with our PMS (e.g. the booking widget provided by the South Tyrolean hotelier association, which can also be licensed directly by the manufacturer). As an alternative, you could programme your own Alpine Bits server, which can exchange data directly with the PMS.


Guest Information Systems

An increasing number of hotels are working with in-house guest information systems, using mobile devices or displays to improve service and enhance guest experience. Our hotel management software grants such systems access to both static (Guest Register) and dynamic data (purchased extras, spa appointments etc.).

A&L Wellness Resort, Cadipietra/Steinhaus im Ahrntal
We chose ASA HOTEL in 1989 and we never regretted it!
Herbert Steger, A&L Wellness Resort, Cadipietra/Steinhaus im Ahrntal
la maiena meran resort, Marlengo/Marling
Being technology-oriented, we set much store by clever, user-friendly and sophisticated systems – ASA fully meets all our requirements.
Mathias Waldner, la maiena meran resort, Marlengo/Marling
Alpin & Spa Resort Schwarzenstein, Lutago/Luttach im Ahrntal
We have been ASA customers right from the start. The wide choice of interfaces makes us more flexible and efficient, speeding up our daily work and enabling us to adapt each process to our own needs.
Michael Zimmerhofer, Alpin & Spa Resort Schwarzenstein, Lutago/Luttach im Ahrntal
Wellnesshotel Seeleiten, Caldaro/Kaltern
Flexibility and short reaction times are important for a successful business. What we like about ASA HOTEL is that it provides us with quick, reliable tools for handling all administrative tasks.
Daniel Moser, Wellnesshotel Seeleiten, Caldaro/Kaltern
Hotel Quelle Nature Spa Resort, Santa Maddalena/St. Magdalena in Gsies
Over the years, our hotel has undergone several upgrades, becoming larger and more luxurious. ASA HOTEL is so adaptable that it just grew with our business.
Manuel Steinmair, Hotel Quelle Nature Spa Resort, Santa Maddalena/St. Magdalena in Gsies
Romantik Hotel Turm, Fiè allo Sciliar/Völs am Schlern
The sales partner of our trust is always available – the system’s proper functioning is just as important to him as it is to us.
Stephan Pramstrahler, Romantik Hotel Turm, Fiè allo Sciliar/Völs am Schlern
Hotel Edelweiss, Berchtesgaden
ASA HOTEL is such a well-rounded hotel management software. Any changes in our hotel’s daily operations that also involve the software are quickly and efficiently applied and updated in the system.
Thomas Hettegger, Hotel Edelweiss, Berchtesgaden
, Wellnesshotel Seeleiten, Caldaro/Kaltern
We have been working with ASA HOTEL for years now and we are more than satisfied. It is innovative systems such as this that allow us to concentrate on what matters most, making our hotel a successful business
Franz Moser, , Wellnesshotel Seeleiten, Caldaro/Kaltern
DolceVita-Wellness-Camping Adler, Naturno/Naturns
As one of the first customers and former sales partners of ASA HOTEL, I appreciate its intuitive user interface, its advanced, well-structured processes and high functionality as well as its interfaces to all third-party providers. The extensive reporting tools provide a clear overview in just one click.
Karlheinz Gamper, DolceVita-Wellness-Camping Adler, Naturno/Naturns
Alpenpalace Deluxe Hotel & Spa Resort, San Giovanni/St. Johann im Ahrntal
ASA HOTEL has been helping us with administration and marketing tasks for many years now. We especially like the possibility to keep everything under control while also allocating tasks to the various hotel departments. This makes our work more efficient and our guest service faster. Without ASA HOTEL and its many customised features, today’s daily activities would be impossible for us to manage.
Jonas Mairhofer, Alpenpalace Deluxe Hotel & Spa Resort, San Giovanni/St. Johann im Ahrntal
Urlaub bei Walchhofer, Zauchensee
Speed, flexibility and precision are decisive factors in ski racing – and I expect the same from my hotel management software. Thanks to ASA HOTEL, we can manage our Walchhofer Hotel according to our needs.
Michael Walchhofer, Urlaub bei Walchhofer, Zauchensee
Spa & Relax Hotel Erika, Tirolo/Tirol
In my opinion, efficient internal communication is essential for the success of any company. ASA HOTEL connects all our hotel departments – reception, restaurant, spa and housekeeping – streamlining information exchange.
Patrick Nestl, Spa & Relax Hotel Erika, Tirolo/Tirol
Alpin Hotel Masl, Valles/Vals
We have been working with ASA HOTEL for more than 10 years now. The great thing about this software is that it is being continuously updated and improved. It is good to know that we can always rely on a state-of-the-art software.
Thomas Messner, Alpin Hotel Masl, Valles/Vals
Vitalpina Hotel Valserhof, Valles/Vals
We were among the very first ASA customers and so far, we have not been disappointed. All our staff is still happy to work with ASA HOTEL as part of our daily work routine.
Monika and Dietmar Erlacher, Vitalpina Hotel Valserhof, Valles/Vals
Alpenroyal Grand Hotel, Val Gardena/Gröden
We particularly appreciate ASA HOTEL’s direct integration with various systems. Its interfaces make management operations easy, significantly reducing the workload at reception and across hotel departments.
Hannes Prinoth and Verena Senoner, Alpenroyal Grand Hotel, Val Gardena/Gröden
Caravan Park, Sesto/Sexten
ASA HOTEL has made our communication with guests better targeted and definitely more effective. Its practical interfaces to the software we use for quotations, online booking and voucher- and loyalty programmes simplify our work considerably. On top of that, the flexible billing system helps us work more efficiently.
Hans and Andreas Happacher, Caravan Park, Sesto/Sexten
Sport & Wellness Resort Quellenhof, San Martino in Passiria/St. Martin in Passeier
Back in 1990, we made the right decision. ASA HOTEL contributed to the success of my business.
Heinrich Dorfer, Sport & Wellness Resort Quellenhof, San Martino in Passiria/St. Martin in Passeier
Parkhotel Laurin, Bolzano/Bozen
Our foremost goal is our guests’ complete satisfaction. ASA HOTEL provides invaluable support because it enables us to meet each guest's needs and fulfil their wishes in a timely, efficient manner.
Roland Margesin, Parkhotel Laurin, Bolzano/Bozen
Alpin Royal, San Giovanni/St. Johann im Ahrntal
ASA HOTEL ensures a fast, optimal information exchange between the guest and our hotel departments throughout their stay, from booking and check-in to spa and restaurant services. Since it connects to all other systems, guest-specific information is available from any workstation and perfectly integrated into our daily work. This is the only way we can avoid mistakes and offer our guests a truly personal service and tailored experience.
Rita Mairhofer, Alpin Royal, San Giovanni/St. Johann im Ahrntal
Gartenhotel Moser, Appiano sulla Strada del Vino/Eppan an der Weinstraße
With the management tools for rooms, restaurant and spa management we can control all operations and optimise available resources and capacity.
Christine and Wolfgang Moser, Gartenhotel Moser, Appiano sulla Strada del Vino/Eppan an der Weinstraße
Chalet Mirabell, Avelengo/Hafling
We have been working with ASA HOTEL for a long time. This software makes our daily work in all departments so much easier. We are more flexible and work faster. More importantly, we are now able to meet all our guests’ needs. ASA HOTEL has become indispensable for us!
Christine and Michael Reiterer, Chalet Mirabell, Avelengo/Hafling