Automatic data synchronisation and direct solutions

From booking to check-in

Booking Assistant

When it comes to reservations, some like to do things the old way. Others prefer a structured approach and rely on software for optimal room allocation. The Booking Assistant tool of ASA HOTEL detects vacant rooms optimising new bookings accordingly.

A convenient addition to the Room Plan feature, the Booking Assistant can also select offers. Its main tasks include:

Pre-selection of rooms based on flexible criteria
Ranking rooms in order to avoid reservation gaps
Providing information on offers in several languages (facilitating customer service by phone)
Displaying all relevant offers (especially useful with a wide offer portfolio)
Optional generation of alternative offers
Easy, trouble-free procedure for group bookings

Check-in Assistant

Online check-in

This interface is used to query data that guests have previously entered into a booking portal. When data referring to more than one person is entered, family or group members can be automatically logged as room guests

Import ID and credit card details

This interface allows ASA HOTEL to read guests’ identity cards, passports and credit card details, making operations even faster. Depending on the system in use, it is also possible to make digital copies of guests’ ID photos and save them in the Guest Register.

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Testimonials

Over the years, our hotel has undergone several upgrades, becoming larger and more luxurious. ASA HOTEL is so adaptable that it just grew with our business.

Manuel Steinmair, Hotel Quelle Nature Spa Resort, Santa Maddalena/St. Magdalena in Gsies

Our foremost goal is our guests’ complete satisfaction. ASA HOTEL provides invaluable support because it enables us to meet each guest's needs and fulfil their wishes in a timely, efficient manner.

Roland Margesin, Parkhotel Laurin, Bolzano/Bozen

ASA HOTEL ensures a fast, optimal information exchange between the guest and our hotel departments throughout their stay, from booking and check-in to spa and restaurant services. Since it connects to all other systems, guest-specific information is available from any workstation and perfectly integrated into our daily work. This is the only way we can avoid mistakes and offer our guests a truly personal service and tailored experience.

Rita Mairhofer, Alpin Royal, San Giovanni/St. Johann im Ahrntal

ASA HOTEL has been helping us with administration and marketing tasks for many years now. We especially like the possibility to keep everything under control while also allocating tasks to the various hotel departments. This makes our work more efficient and our guest service faster. Without ASA HOTEL and its many customised features, today’s daily activities would be impossible for us to manage.

Jonas Mairhofer, Alpenpalace Deluxe Hotel & Spa Resort, San Giovanni/St. Johann im Ahrntal

Back in 1990, we made the right decision. ASA HOTEL contributed to the success of my business.

Heinrich Dorfer, Sport & Wellness Resort Quellenhof, San Martino in Passiria/St. Martin in Passeier

With the management tools for rooms, restaurant and spa management we can control all operations and optimise available resources and capacity.

Christine and Wolfgang Moser, Gartenhotel Moser, Appiano sulla Strada del Vino/Eppan an der Weinstraße

We particularly appreciate ASA HOTEL’s direct integration with various systems. Its interfaces make management operations easy, significantly reducing the workload at reception and across hotel departments.

Hannes Prinoth and Verena Senoner, Alpenroyal Grand Hotel, Val Gardena/Gröden

In my opinion, efficient internal communication is essential for the success of any company. ASA HOTEL connects all our hotel departments – reception, restaurant, spa and housekeeping – streamlining information exchange.

Patrick Nestl, Spa & Relax Hotel Erika, Tirolo/Tirol

ASA HOTEL is such a well-rounded hotel management software. Any changes in our hotel’s daily operations that also involve the software are quickly and efficiently applied and updated in the system.

Thomas Hettegger, Hotel Edelweiss, Berchtesgaden

We were among the very first ASA customers and so far, we have not been disappointed. All our staff is still happy to work with ASA HOTEL as part of our daily work routine.

Monika and Dietmar Erlacher, Vitalpina Hotel Valserhof, Valles/Vals

We have been working with ASA HOTEL for a long time. This software makes our daily work in all departments so much easier. We are more flexible and work faster. More importantly, we are now able to meet all our guests’ needs. ASA HOTEL has become indispensable for us!

Christine and Michael Reiterer, Chalet Mirabell, Avelengo/Hafling

ASA HOTEL has made our communication with guests better targeted and definitely more effective. Its practical interfaces to the software we use for quotations, online booking and voucher- and loyalty programmes simplify our work considerably. On top of that, the flexible billing system helps us work more efficiently.

Hans and Andreas Happacher, Caravan Park, Sesto/Sexten

We chose ASA HOTEL in 1989 and we never regretted it!

Herbert Steger, A&L Wellness Resort, Cadipietra/Steinhaus im Ahrntal

We have been working with ASA HOTEL for more than 10 years now. The great thing about this software is that it is being continuously updated and improved. It is good to know that we can always rely on a state-of-the-art software.

Thomas Messner, Alpin Hotel Masl, Valles/Vals

The sales partner of our trust is always available – the system’s proper functioning is just as important to him as it is to us.

Stephan Pramstrahler, Romantik Hotel Turm, Fiè allo Sciliar/Völs am Schlern

Flexibility and short reaction times are important for a successful business. What we like about ASA HOTEL is that it provides us with quick, reliable tools for handling all administrative tasks.

Daniel Moser, Wellnesshotel Seeleiten, Caldaro/Kaltern

We have been working with ASA HOTEL for years now and we are more than satisfied. It is innovative systems such as this that allow us to concentrate on what matters most, making our hotel a successful business

Franz Moser, , Wellnesshotel Seeleiten, Caldaro/Kaltern

We have been ASA customers right from the start. The wide choice of interfaces makes us more flexible and efficient, speeding up our daily work and enabling us to adapt each process to our own needs.

Michael Zimmerhofer, Alpin & Spa Resort Schwarzenstein, Lutago/Luttach im Ahrntal

Being technology-oriented, we set much store by clever, user-friendly and sophisticated systems – ASA fully meets all our requirements.

Mathias Waldner, la maiena meran resort, Marlengo/Marling

Speed, flexibility and precision are decisive factors in ski racing – and I expect the same from my hotel management software. Thanks to ASA HOTEL, we can manage our Walchhofer Hotel according to our needs.

Michael Walchhofer, Urlaub bei Walchhofer, Zauchensee

As one of the first customers and former sales partners of ASA HOTEL, I appreciate its intuitive user interface, its advanced, well-structured processes and high functionality as well as its interfaces to all third-party providers. The extensive reporting tools provide a clear overview in just one click.

Karlheinz Gamper, DolceVita-Wellness-Camping Adler, Naturno/Naturns